After 4 years working in the UK helping small businesses with exports, the company founder, an expert in foreign trade for almost 20 years, decides to change the business strategy and moves most of the operations to the U.S. territory.
Together with an old university mate, he decides to make a joint-venture with a U.S. company in the travel retail business.
The company starts helping small businesses doing retail through EBay and Amazon in the U.S.
Because of the economic global crisis during 2008-2009, foreign trade plunged and the joint-venture is dissolved.
The constant increase in the international freight costs, and a misscalculated budget to promote the company services, make the founder take control aquiring the 100% of the company. He signs a contract with a warehousing facility located in Westville, NJ. and starts receiving products from Europe to be promoted and sold in the U.S..
The company opens an account with UPS to offer its clients a faster and less expensive deliveries within the U.S. 48 continental States. The founder starts a series of business trips to Europe and South America trying to get fresh funds to cope with the increasing costs for keeping the service.
A new website is launched together with a program to give seminars to small businesses about the export simplified method. The warehouse moves to the city of Bristol in Pennsylvania with state-of-the-art facilities which provides the latest logistic tools for storage and deliveries.
The ¨smart warehouse¨ starts receiving products from companies in the UK and France to be distributed in the U.S. market, specially goods under the Travel Retail category.
The simplified export method gets globalized, and the company expands its connections with small exporters in more than 15 countries. New services like advertising on in-flight magazines are added. The warehouse improves the control over inventory with a high end EMS software system that identifies every single article stored. The Exporter can check online the inventory, sales information and deliveries from a PC or cell phone, at his home or office from anywhere.
A new responsive website with the latest features and connected with the most popular social media networks is released. The company starts adverting in Amazon Japan and attends the IFEMA Momad/Metrópolis Fair in Madrid, Spain , 9-11 September, 2016.
Export Online attends the World´s Duty free exhibition, organized by TFWA in Cannes, France during the month of October.
Export Online confirms again its attendance to the next Duty Free Show, organized by TFWA, to be held in Cannes, France, from Sep 30th to Oct 5th.